Question 1

Is Stdeta store reliable?

Accepted Answer

Our store has been selling on N11, Trendyol and Hepsiburada marketplaces since February 29, 2020. Since that date, tens of thousands of orders have been sent to our customers smoothly and on time. If you are concerned about the site, you can shop from our stores in the marketplaces as an alternative.

Question 2

I want to buy products in bulk.

Accepted Answer

You can specify your requests regarding bulk products by contacting destek@stdeta.com (destek@stdeta.com)or Instagram stdeta page. Bulk purchases start with a minimum of 10 pieces of the same product. Pricing varies according to the quantity purchased and the desired size.

Question 3

When will the products be shipped?

Accepted Answer

Your products will be shipped within 1-3 business days after the order date, depending on the density.

Question 4

How do returns work?

Accepted Answer

If you want to return the product or products you purchased, simply send it to destek@stdeta.com (destek@stdeta.com)or send it to us via the Instagram stdeta page. The necessary action will be taken immediately.

Question 5

What should I do if my product is damaged in cargo?

Accepted Answer

If your product is damaged during shipping, it is sufficient to inform us via destek@stdeta.com (destek@stdeta.com)or Instagram stdeta page. Necessary action will be taken.

Question 6

Do you do custom production?

Accepted Answer

If you have a design file of the product you want and this design is suitable for FDM type printers, we can make it. If there is no design file, unfortunately we cannot make special design drawings ourselves at this stage.

Question 7

Can we choose the size and quality of the products?

Accepted Answer

Yes. You can change the size and quality of the product if you wish. However, these choices cause price changes.

STDETA Decorative Design 3D Printer Printing Products

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